As much as you can give us! The more we know, the better. When we first get together, we’ll give you a briefing form which will cover what you hope to achieve with us as well as ask you to think about your marketing objectives, your competitors, your target audience and the tone of voice you prefer. Sometimes things will occur to you after we’ve left the building (if we visit) so we’re always happy to discuss your plans and ideas over the phone or by email. We’re big on communication and staying in touch.