We love asking questions. We also love answering yours.
Our team of experts has answered some of the most popular questions we get. Check out our FAQ videos and get to know the faces of the Ketchup Crew.
Brand questions.
When we create a logo, we will supply it to you in a variety of digital and print formats so you can easily apply it to various platforms – social media, your online content and use it in printed formats too.
There’s lots of information that helps our design team to create the right logo for our clients. We often use a briefing form to help get you thinking about your business, its personality and how we could best reflect this in a new logo. If you would like a copy of our briefing form to help with your new logo plans, fill in our enquiries form.
In marketing, ‘image’ refers to the visual and emotional perception that customers have of a brand. This encompasses logos, design elements and the consistent use of visuals to reinforce the brand’s message. Emphasising the benefits of image-based marketing ensures that your brand stands out in competitive markets and leaves a lasting impression.
The main difference is that graphic design involves static imagery (logos, pictures and magazine layouts), while digital design incorporates movement (videos, animations, interactive elements) and can also include audio and sound effects.
The main difference is that print design takes place offline (think logos, pictures and magazine layouts), while digital design is on the web (videos, animations, interactive elements), and can also include audio and sound effects.
Website questions.
Keywords can be very important for websites as they help raise the organic ranking of a site. We’ve written a blog on how to create web content which is full of helpful information. Take a look…
Effective social media integration on websites means using eye-catching buttons or icons that are consistent with your branding. Make sure they’re easy to click and positioned near relevant content. Adding share buttons next to blog posts or products encourages engagement, helping to increase brand reach with social media links.
Yes. Tracking is what allows us to identify your remarketing audiences. If you don’t have it set up, don’t worry. We’ll sort that for you as part of the process.
SEO boosts visibility by improving search rankings through fast-loading, optimised websites and relevant content – showing you’re an expert in your industry. Leveraging fintech SEO agency expertise ensures that strategies like keyword targeting and backlinking align with the needs and pain points of your clients. With SEO for financial services, firms can attract more qualified leads and grow their customer base efficiently.
As well as boosting your rankings, monitoring and optimising technical SEO metrics can also improve website performance, making it easier to use for visitors. Technical SEO services help to ensure that your pages load quickly, all the links are working [and go to the right place], and that the mobile browsing experience is smooth and enjoyable.
To integrate social media buttons into your website design, make sure they match your site’s aesthetic while remaining prominent. Use responsive icons that adapt to different screen sizes and place them strategically to maintain a seamless user experience. By doing so, you’ll improve user engagement and brand loyalty, and benefit from those important social media links, which can help you to grow your business.
SEO & PPC questions.
Yes, AI has the capacity to generate SEO-optimised content, helping you create articles, blogs, and web pages that are rich in keywords and structured for search engine success. While AI can produce text that meets technical SEO criteria, remember that it often lacks the human touch, nuance, and creativity that a skilled copywriter brings to the table. And while an AI-generated blog might help you with SEO, it’s likely to feel inauthentic, which could hurt your brand with real people. Remember – AIs can’t buy your products or services, which is why it’s best to use AI as a supportive tool rather than a complete replacement for human writing.
SEO is a specialised skillset. While anyone can learn to add meta-tags to a blog, truly optimising for SEO in a constantly-evolving online environment takes a full-time effort.
The time constraints on any business owner or team mean that, unless they hire a full, internal SEO team, you’re unlikely to address your visibility issues fully. There are also certain data types that can only be interpreted by professional SEO experts, using specialised software.
So, if you don’t know your back-link from your bounce rate, an SEO agency can take the strain of improving your rankings, and free you up to do what you do best – run your business.
Yes. SEO isn’t a one-and-done job, it’s an ongoing process. Search engines constantly update their algorithms, and competitors are always on the move. Staying on top means staying active.
AI can supercharge your SEO strategies by automating data analysis, identifying trends, and providing insights that would take humans ages to uncover. By using AI-driven SEO strategies, marketers can quickly spot opportunities for optimisation, whether that’s fine-tuning keywords or identifying content gaps. AI can also personalise user experiences, ensuring your content resonates more deeply with your target audience, ultimately driving better engagement and conversions.
To improve SEO for your e-commerce site, start by implementing e-commerce SEO tips such as optimising product pages with relevant keywords, using high-quality images, and enhancing site speed. Additionally, focus on building backlinks through content marketing and social media to strengthen your site’s authority and reach.
By adhering to Google’s guidelines, such as E-E-A-T (experience, expertise, authority, and trustworthiness), a strong SEO strategy positions your business as a credible, trustworthy resource, earning authority over time through high-quality content and positive user signals.